The Advantages of Depression Essay Example | Topics and Well Written Essays - 750 words - 1

The Advantages of Depression - Essay Example When a person is unhappy about something on a subconscious level, they do not realize it consciously. They continue to get unhappier and more discontent, without realizing why. Then, as a defense to letting this condition continue, the mind goes into depression. Only when the patient addresses the problem (cause of depression) consciously, does the depression end (Seligman et al, 1988). Here, one can think of depression as the minds way of bringing attention to ignored problems in the mind. It sheds light on the problems which are keeping the person from becoming happy, and refuses to let the person live normally until the problem stands addressed (Lehrer, 2010). Thus, far from a nuisance, depression is a tool of the mind to bringing a person closer to happiness. Finally, this disease also provides the patient with an advantage as far as abilities is concerned. A rather unexplained fact related to depression is that it leads to an increase in creativity. Several artists and writers from both past and present have been reported to be patients of depression. According to Nancy Andreasen, a neuroscientist who has researched extensively about this characteristic of depression, this correlation is explained by the increased levels of persistence found in patients of depression. They are able to fully concentrate on their work, and persevere with the task. This leads to a boost in their creativity enjoyed by these patients of depression (Lehrer, 2010).

Service visit and analyzes assignment Essay Example | Topics and Well Written Essays - 1000 words

Service visit and analyzes assignment - Essay Example As added proof of the almost excellent knowledge that Starbucks baristas have, he was able to prepare this drink without having to look up how it is mixed while all along explaining to me what went on in its making (Bussing-Burks 55). Another service aspect that I find to be particularly outstanding at Starbucks is the fact that the restaurant never sells any coffee that happens to have been sitting for more than 30 minutes. While on my visit to the shop I personally noted that the baristas would rather throw away coffee than attempt to serve anything old they deem to be old. There are however a number of aspects that left me with a negative perception during my service visit to Starbucks. The service at Starbucks can at times prove to be rude. One striking case that comes to mind is that while I was quietly seated at a corner sipping at my nutella latte while all along analyzing the service at the Starbucks store I was visiting. An incident occurred that I deemed to not be quite appropriate. During a rare lull when there were actually no customers waiting to be served at the store. The cashier started chatting with one of the barista’s, a lady walked into the store proceeded to go and stand in front of the coffee makers while awaiting to be served. Despite having noticed the presence of this customer, the cashier and barista continued with their conversation and ignored the customer who was rapidly becoming inpatient. After about two minutes of idle waiting, the customer demanded to know why she was not being served upon which the cashier rudely replied that the customer was not standing at the proper location where people order. This greatly infuriated the customer who walked out in anger and promised to file an official complaint. I found this to be quite unprofessional and it had the effect of negatively influencing my perception of the overall customer experience at the